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    How I Nearly Lost Dandy - And What It Took to Bring Her Back

    How I Nearly Lost Dandy — And What It Took to Bring Her Back

    From legal battles and burnout to full-circle moments and fresh beginnings — this is the story of how Dandy was almost lost, and what it really took to bring her back. Written by founder Harriet Ishbel Sweeney.

    By Harriet Ishbel Sweeney / July 15 2025

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    When I founded Dandy, it wasn’t just a business. It was the culmination of years spent working in the beauty and wellness industry - not just on the surface, but at its very core. I’d built a successful career I was proud of. I’d worked across some of the industry’s biggest names, with a strong operational and commercial background. I knew how things worked. I knew how to build. I knew how to deliver.

     

    What I didn’t yet know was how much it would take to build something that truly belonged to me. I thought I was ready. I had the experience. The fire. The belief in the idea. I was so sure that if I worked hard enough, it would all fall into place.

     

    But nothing prepares you for the personal cost of daring to dream. Nothing prepares you for what it really means to build something from the ground up - not just with strategy, but with soul.

    The Agency That Promised the World

    When I secured investment and officially started to build Dandy, I brought on a PR agency to help shape our launch. They came recommended. They knew the industry. They seemed to understand the vision. They were confident, charming, persuasive - all the things you want in a partner when you’re starting out.

     

    And so I trusted them.

     

    At first, it was small things - hidden costs, invoices creeping up. But I kept giving the benefit of the doubt. I didn’t want to be “difficult.” I didn’t want to believe that people could act in bad faith. And honestly, I didn’t want to accept that I could be wrong about who I’d brought in.

     

    But my gut knew. Deep down, it had known for a while.

     

    Eventually, it became impossible to ignore. The fees had mounted to eye-watering levels. The work hadn’t been delivered. There were no results. And still, the invoices came. When I confronted the situation, it escalated quickly - into a legal battle I never saw coming.

     

    The agency that was supposed to help me build almost broke the entire thing before it had a chance to breathe.

     

    I had no choice but to pause everything. Not just the business, but my entire life.

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    When the Business You Love Breaks You

     

    No one tells you what it really takes to follow your dreams. Or what you’ll be forced to leave behind along the way.

     

    Dandy has cost me everything. Every ounce of energy. Every plan I’d made. Every material possession I had. Everything I’d worked so hard for. My savings. My sense of safety. My sense of self.

     

    It was an ego death in every sense of the word. Anything I’d clung to that no longer served me - gone. And in the process, I became unrecognisable to even myself.

     

    But I didn’t stop. I didn’t ask for help - because that didn’t come naturally to me. I pushed through, convinced I could fix it all if I just worked harder. I covered up the pain. I kept going. Burned out. Kept going again. A pattern I’d repeated all my life.

    And eventually, I let people down - something that, as a chronic people-pleaser, felt unbearable. Some were kind. Others weren’t. And I internalised every bit of it. I carried shame that was never mine to carry.

     

    When I couldn’t keep going anymore, I left London. I moved back in with family. I went quiet. I didn’t know how to talk about what had happened - how to explain the slow heartbreak of watching the thing you’d poured your whole self into begin to unravel.

     

    It’s the kind of grief no one prepares you for. And yet, somehow, I kept breathing through it.

     

     

     

    The Myth of Failure

     

    Entrepreneurship is often romanticised. But the truth is brutal. Especially when you’re building something from scratch - with no blueprint, no safety net, just gut instinct and belief.

     

    I’ve been on a rollercoaster for three years. The highs have been euphoric. The lows have been shattering. I once read that if you don’t want to quit at least five times a day, you’re not working hard enough. That resonated more than I care to admit.

     

    But even in my darkest moments - even when I felt completely broken - Dandy never really left me. She lingered. Quietly. She waited for me to come back to myself.

     

    And eventually, I did.

    The Relaunch — and the Full Circle

    A few months ago, I decided it was time. To stop hiding. To stop running. To bring Dandy back - this time, on my terms.

     

    There was no big announcement. Just me, in a quiet café, laptop open. I took a breath. Hit “publish” on the relaunch.

     

    And then I looked up.

     

    Sat beside me as if plucked straight from the universe’s own script was the owner of the very agency that had once nearly taken it all away.

     

    A full-circle moment, if ever there was one.

     

    And in that moment, I knew: nothing that’s meant for you will ever pass you by. Failure is not the end. It’s not something to fear. It’s friction. It’s redirection. It’s growth — the uncomfortable, necessary kind that carves space for something stronger to emerge.

    Dandy, Reimagined

    This time around, Dandy feels different. She’s wiser. Softer. Sharper. She isn’t shouting to be seen. She knows who she is. And so do I.

     

    I’ve stopped chasing validation. I’ve stopped trying to be everywhere. I’ve stopped trying to please everyone. That version of me - the one who thought she had to do it all, hold it all, fix it all - doesn’t exist anymore.

     

    Dandy is rooted now. Grounded. Intentional. She’s being built with care and clarity. We know who we’re here for. We know what matters.

     

    And though this journey has cost me so much, it’s also given me back something even more valuable: the ability to trust myself again.

     

    We’re still here. Still standing. And this time, we’re building something that will last.

    Not in spite of the failures - but because of them.

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